Patient Safety & Quality Healthcare

Martin Egerth is a Product Manager of human factors training at Lufthansa Flight Training. As a Psychologist and Human Factors Expert, he manages Lufthansa’s entire

portfolio of human factors and security trainings for the aviation industry and also for external industries. During his ten years at Lufthansa, he has developed, overseen and

conducted trainings that have developed the skill sets of pilots, flights attendants and non-flying staff. From basic trainings, to recurrent trainings to management trainings

for Lufthansa and external airlines, he has trained over 8,000 flying staff. He has also founded human factors working group comprised of 26 European and international

airlines that meets annually to exchange CRM best practices, discuss how to avoid incidents and accidents, identify the influence that culture and safety culture has on

CRM and develop CRM for the future. He holds Master’s degree in Psychology at University of Innsbruck and is currently pursuing his Doctorate degree.